Don’t panic: How to mitigate risk when (or before) you lose a claims manager
When a key employee retires or leaves, the natural reaction is to brace for impact. But panic doesn’t usually solve much, and in fact, these transitions can be perfect opportunities to modernize, simplify, and future-proof your operations: Assess the processes heavily reliant on the departing employee’s knowledge, identify areas for automation or system upgrades, and […]