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Introducing the New First Report Experience Portal: Smarter, Simpler Incident Submission in Cloud Claims

A Better Way to Report and Manage Incidents APP Tech has launched a major upgrade to First Report Portal, the field-facing interface of the Cloud Claims platform. The new design gives organizations a faster, smarter way to capture and manage incidents, delivering the intuitive usability, automation, and efficiency that modern risk and claims teams demand. […]

Strengthening insurance negotiations with defensible data

How centralized claims insight drives lower premiums Risk and claims teams hold a powerful bargaining chip in the market: high-quality, centralized data. The fact is, insurers increasingly reward organizations that demonstrate transparency, accuracy, and proactive risk management. And with good reporting, risk and claims leaders can highlight positive trends, prove incident avoidance or reduction, and […]

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When managing claims becomes too painful to ignore

There’s no magic number that tells you it’s time to upgrade your claims management system. But there is a tipping point — a moment when operational pain outweighs the perceived cost of change. The pain shows up in all the usual places: Manual workarounds that waste time and money Disjointed data that delays insight Expensive […]

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Miller & Long streamlined claims operations and improved risk response with Cloud Claims

CASE STUDY: MILLER & LONG Miller & Long streamlined claims operations and improved risk response with Cloud Claims Industry: Commercial construction Solution: Cloud Claims by APP Tech Key benefits: Centralized data and workflows, faster processing, real-time insight and collaboration, simplified compliance, and long-term platform stability Building and evolving on tradition Founded in 1947, Miller & […]

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Leaders, here’s what your claims managers wish you knew

It starts with what seems like a simple request on a Wednesday morning. A senior leader needs visibility into a specific category of claims — by location, over a 12-month period, segmented by type. “Can we get that by the end of the week?” they ask. But for the claims manager, it’s not that simple. […]

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The Rising Cost of Claims: How Self-Insured Businesses and Insurers Can Get a Grip on Expenses in Medium- and High-Risk Industries

In medium- and high-risk industries like construction, logistics, and retail, businesses are feeling the squeeze of rising claims costs. It’s not just an operational headache and a financial threat; there’s a real human cost, as well. For context, recent data shows self-insured businesses and insurance providers are seeing more workers’ compensation claims, higher liability risks, […]

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In risk management, being reactive is, well, risky

Sometimes the difference between workplace safety and disaster is less than an eighth of an inch — easy to miss, unless you have the right insight. Consider a U.S. manufacturing company, where over the course of two months, three employees slipped and fell or almost fell near a finishing station. The good news is that […]

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Look at it another way: Why an incident-based approach makes sense for claims and risk managers

An incident-based approach to claims and risk management helps self-insured businesses get ahead and stay ahead by tracking incidents from the start and capturing critical data that may be lost in traditional systems. These insights can help prevent future losses and create a safer work environment for everyone. The problem with traditional claims-focused systems Traditional […]